For the next coming years Brussels Airlines will continue to work together with the handling company Flightcare in its homebase Brussels Airport. More than ever quality is crucial in the partnership.
In its homebase Brussels Airport the airline itself performs check-in, lounge, boarding and lost & found services ? all activities on the tarmac are being handled by a handling company. Since 10 years, Flightcare is Brussels Airlines? loyal partner for these services that include loading and offloading of the aircraft. These activities are of critical importance to the airline as they have a direct impact on e.g. the punctuality, the quality and reliability of the operations.
After a tender process Brussels Airlines decided to continue this co-operation with handling company Flightcare over the next coming years. Flightcare will fully contribute to the realisation of the Brussels Airlines ambition to further develop its homebase Brussels Airport into an intercontinental Star Alliance hub with numerous long-haul destinations, a well-developed European network and a growing number of connecting passengers.
The ground operations service is undergoing some mayor changes. More and more passengers who travel with hand luggage only perform their own check-in on their laptop, check-in device of mobile phone. In view of the growing number of connecting passengers more and more baggage needs to be transferred.
?The quality of the handling company was the key element in the contract negotiations?, says Brussels Airlines COO Peter Kranich. ?We are very confident that this renewed cooperation with Flightcare, that has a lot of expertise , will fully meet our high demands?.
Source: Brussels Airlines