17October2012, Macau —– StarWorld Hotel and Casino (StarWorld Macau) recently won the “2012 Most Popular Hong Kong and Macau Hotel – Starlight Award” in Guangzhou.
The award presentation ceremony for the Most Popular Hong Kong and Macau Brands is held annually by CMN, a leading media group in the greater China region. The awards are known as the Oscars of the travel industry, hence marked as an important recognition of StarWorld Macau’s “Asian Heart” service attitude. Other winners of the award include Hong Kong Disney Land, Maxims Cakes, Okashiland and Sa Sa.
Ms. Vicky Wu, Assistant Vice President of Marketing Communications of StarWorld Macau, noted, “StarWorld Macau is honored to have won this award. It is one of the biggest recognitions given to the devoted services and outstanding performance of our team. On behalf of the management, I would like to thank every team member for their dedication. I would also like to thank our customers as well as the media for their supports. We will continue to serve with an ‘Asian Heart’, and provide every guest most considerate service.”
The Most Popular Hong Kong and Macau Brands Award, held annually by CMN together with its Hong Kong and Macau individual travelers committee, has become an authoritative guidance to the 300 million tourists from 49 mainland cities that have implemented the Individual Visit Scheme to Hong Kong and Macau. The awards attracted particular media attention this year, in that the Individual Visit Scheme has reached its tenth year in the SARs. The competition among the scores of businesses in the tourism trade has gone extraordinarily keen.
Situated in the heart of Macau’s dynamic entertainment district – the Avenida de Amizade, StarWorld Macau is the first flagship entertainment complex and five-star hotel in the Galaxy Entertainment Group. The hotel started operation in 2006, and has received high accolade for its “star-rated” quality in its hospitality, entertainment, accommodation and restaurants. StarWorld Macau has gone to great lengths to make the guests feel “When I step into StarWorld, I shine like a star.”
The “Asian Heart” service attitude, upheld by StarWorld Macau, adopts the Asian hospitality mindset and does everything beyond the guests’ expectation. The eagerness to provide warm and considerate service is presented in the detailed touch points. Round-the-clock room service, for example, is easily accessible through a “Star Service” button on the telephone in each guestroom – that shows the hotel’s thoughtful and caring one-stop service. In the star-rated guestrooms, a pillow menu is provided, with which the guests can choose from eight different types of pillow for the best suitable material and functionality. Meanwhile, the star-rated entertainment facilities provide elegantly designed environment, along with professional service, distinguished delivering is offered to the guests every minute.
Award list of StarWorld Macau in 2012
Awards |
Organization |
The Most Popular Hong Kong and Macau Brands Best Whisky Bar in Hong Kong and Macau |
2012 starlight award Wine by the Glass Restaurant Awards |
Annual Best Hotel Service of Asia |
Asia Hotel Forum |
Top Ten Influential Hotel of Asia |
Asia Hotel Golden-Olive Awards |
The Best Guest Experience Hotel of China |
Asia Hotel Golden-Olive Awards |
The Best Excellent Service Quality Hotel of China |
Asia Hotel Golden-Olive Awards |
Top Ten Most Charming Hotel in Asia |
Golden Horse Award of China Hotel |
Casino VIP Room of the Year |
International Gaming Awards |
High-Flyers Award – Leading Hotel & Casino |
Hong Kong Business Magazine |
Best Service Hotel |
Golden Horse Award of China Hotel |
Top Ten Glamorous Hotels of China |
China Hotel Starlight Awards |
Photos:
Ms. Vicky Wu, Assistant Vice President of Marketing Communications of StarWorld Macau received the “2012 Most Popular Hong Kong and Macau Hotel – Starlight Award” from Mr. Pan Xiong, Vice Director of Hong Kong and Macao Individual Traveler Committee. |
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StarWorld Macau Exterior |
StarWorld Suite |
The alfresco terrace of Whisky Bar |
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StarWorld Hotel treats every guest as our “star” by providing effective and personalized “star-rated” services. |
Limousine service is provided to the VIP guests which brings unparalleled convenience to them. |
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