The meteorological office has forecast an end to the snowfall for tomorrow, 13 March. Consequently, Air France expects to gradually return to normal flight operations on 13 March 2013.
Today, Air France flight operations will remain disrupted this evening with several delays. There may be last-minute cancellations.
Air France teams are doing all they can to limit the inconvenience caused by the bad weather conditions and are available to inform and assist customers at all times.
To limit any inconvenience, Air France enables its customers to change their reservation at no extra cost:
-?at?www.airfrance.com, in the “View/modify your reservations” section
– by calling the dedicated phone number 01 57 02 10 58 (from 6:30am to 10pm). This number is only available in France. In other countries please consult?www.airfrance.com?to find out the number for the country concerned.
– Twitter:@airfrance
-?Facebook.com/airfrance.
All information on the measures taken is available on our websites.
In all cases, before going to the airport, all customers should consult the flight schedule information, available in real time:
-?at?www.airfrance.com, in the ?Flight schedules? section
-?at?mobile.airfrance.com?or the Air France iPhone, Android, Windows Phone and BlackBerry apps by texting your flight number to?6 3654?(e.g.: AF6250).
In the case of flight cancellations or delays, Air France has the AF Connect service which informs customers directly on their cell phones, smartphone or by e-mail as long as they have provided their contact information when booking. AF Connect is free of charge and available in 13 languages for all passengers worldwide.
In order to be notified personally by AF Connect, Air France invites its customers to update their con-tact information (phone and / or e-mail) in their reservation file on the Air France website. Air France will then be able to inform them personally by SMS or e-mail in case of disruption to their flight.
Furthermore, as access to the Paris airports may be difficult, Air France advises its customers to allow more time to get to the airport.