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An ode to the joy of the hospitality industry: You, brave hotel workers in Hamburg, are the sign of Germany, creates real service quality to the guests of #G20 summit and shows great attitude!

Hamburg, Germany – 6. July 2017 –
The gastronomy in Hamburg is closing its doors: Near the G20 summit ground, restaurateurs and retailers barricade their shop windows. The fear of damages by riots in the streets is great. On the other hand, the employees of the hotels show a real attitude: they attend punctual to start their shift duties – despite numerous road closures – and prove true service quality and friendliness towards all guests, even other minded people and difficult characters; This is an important sign for Germany!

It fulfills one with pride and grace to observe and accompany this inner obligation of many young people in the hospitality industry. You are the future of Germany and you are increasing the image of cosmopolitan thinking and acting in a liberal industry full of great career opportunities.

In times of growing controversy and media confusion, personal meetings remain the most important: And, yes, the community of hospitality in a metropolis like Hamburg guarantees the internationally highly respected service of the top hotel industry. To this important meeting are you, the teams in the summit hotels, as pars pro toto, for all of Germany, for all those debate and discourse are more important than hate, anger and violence.

Germany and the world are looking forward to every Doorman, every Bellboy, every Front Office Agent who, with their inviting smile and powerful readiness, welcomes everybody. It is you who create a lasting impression, a feeling of “warm welcome” and an inner “moin moin” of our northern German style. It will be crucial that every guest would like to return to our hotels in Hamburg, our hospitality in Germany!

In the face of countless overtime during the preparations and great excitement in anticipation of the coming events, all in hospitality industry send you, dear Hamburgers, brainstorming and thoughts for courage, conviction and perseverance! You are #RealHospitalityLeaders!