Egencia, an Expedia, Inc. company, today announced that it has provided its corporate customers with enhanced access to Southwest Airlines content and functionality.
This release follows an agreement reached between Egencia and Southwest Airlines in January of this year to provide Egencia customers with improved access to the carrier’s content and functionality via Egencia’s industry leading booking technology as well as through Egencia? customer service agents.
“Egencia has been working with Southwest to ensure our mutual customers receive the content they need, where they need it,” said Chris Vukelich, Vice President, Supplier Relations, Egencia. “We are very pleased to offer our customers the content and functionality they need to best conduct their day-to-day business. This release allows us to better serve our customers and provide them with convenience, efficiency, selection and control.”
This new release will provide direct access to Southwest content and functionality options for Egencia customers including:
- Booking and ticketing that supports the Rapid Rewards Member number
- Last seat availability
- Easier management, and integrated reporting
- Policy compliance
“We are thrilled to expand our distribution relationship with Egencia, allowing us to meet the needs of our mutual corporate customers,” said Rob Brown, Director of Sales & Distribution Marketing for Southwest Airlines. “This new release will allow Egencia clients to have their Southwest bookings fully integrated into their preferred booking tool with reporting provided by Egencia.”
Additionally, Egencia plans to actively enhance this offering with more features and functionalities throughout the remainder of 2012.
Source: Egencia