P&G Professional has launched a free-membership online Academy (www.pgpro.co.uk/academy) designed to help independent operators run more profitable businesses. ?The website aims to become a community for professionals to share best practice and includes bespoke sections for hoteliers, restaurateurs and publicans. It includes advice and tips from industry experts, including The Art of the Restaurateur author Nicholas Lander and staffing expert professor Conrad Lashley from the Oxford School of Hospitality Management. All of these available for free, together with free samples and money-off coupons.
Advice on offer ranges from video master classes in guest experience, featuring interviews with the winner of P&G?s Best of British hospitality competition, to best practice in promoting a business online and creating a positive first impression.
Operators can visit www.pgpro.co.uk/academy to register for free membership. All members will have instant access to a range of useful articles, opinion pieces, hints & tips and money-off coupons redeemable against some of our most popular brands.