KANSAS CITY, MO. – October 8, 2013?- Teresa Reynolds has been named General Manager of the Holiday Inn Kansas City Northeast, a recently renovated 164-room full service hotel located next to I-435 in Kansas City, MO. Teresa, having worked in full-service and limited-service hotels in the United States and Europe, brings with her 15 awards from her career, including: Hotel Of The Year, GM Of The Year, Most Improved Hotel as well as the Gold Circle Award from Marriott and the Spirit Award from Hilton.
“We are excited to have Teresa aboard in Kansas City,” said Robert Holsten, Executive Vice President Of Operations, First Call Hospitality, Inc., which manages the Holiday Inn. “Her track record is outstanding, and together with our staff she can make this hotel become the first choice for Kansas City’s hotel guests.”
Teresa’s 30 years in the hotel industry expands across continents and countries, working for Trust House Forte hotels in her native Scotland as well as Marriott and Hilton hotels in the Midwestern and Southern United States and Wisconsin.
Specializing in Troubleshooting and Consulting, Teresa has spent her career working in every facet of the hotel industry, starting in Food & Beverage. Having opened several hotels, she brings a skill set to manage any category of hotel.
“This is a terrific hotel and I look forward to serving our guests,” said Teresa. “We have a tremendous staff that has established itself a fantastic reputation for Customer Service, as evidenced by our 2013 Certificate Of Excellence Award from Tripadvisor. We have a terrific property that’s been newly renovated and premiere amenities – we can’t wait to have everyone check in and check us out.”
Teresa is a native of Edinburgh, Scotland, where she earned her Teaching Degree in Hotel Management from Edinburgh University. Active in her community, she works with St. Jude’s Hospital and fundraises for various homeless shelters in Kansas City.