(MACAU, 26 August 2014) ? Galaxy Macau? and StarWorld Hotel were big winners at three major travel and hospitality awards programs, cementing their statuses as top destinations and highlighting a growing preference among discerning travelers for their ?World Class, Asian Heart? hospitality standards.
TripAdvisor Travelers? Choice Awards
Galaxy Hotel? and StarWorld Hotel both won 2014 Certificates of Excellence from the Travelers? Choice awards, organized by TripAdvisor, the world?s largest travel website. These prestigious awards are coveted by hospitality professionals as the results are all determined by TripAdvisor traveler reviews and ratings. Certificates are only awarded to organizations with an average rating of four stars or above out of a maximum of five, demonstrating Galaxy Hotel and StarWorld Hotel?s consistent ability to deliver a memorable guest experience.
Hurun Presidential Awards
Galaxy Macau?s Grand Resort Deck was named the Top Swimming Pool at the Hurun Presidential Awards, organized by the Hurun Report. The Grand Resort Deck is the only travel destination in Macau offering guests all the pleasures of a tropical holiday, with the world?s largest Skytop Wave Pool, a white sand beach, lush oasis gardens, poolside cabanas and the award-winning Banyan Tree Spa. The Top Swimming Pool Award was presented to Galaxy Macau based on feedback from mystery shoppers and travelers who enjoy luxury lifestyle experiences, in recognition of the Grand Resort Deck?s exceptional design and service.
China Hotel Fashion List Awards
Galaxy Macau, the only authentically Asian integrated destination resort in Macau, took home two awards from the China Hotel Fashion List Awards, Best Service Resort Hotel and Luxury Collection Wedding Hotel. The China Hotel Fashion List Awards, which have been organized by the Worldwide Hotel Association since 2011, honor outstanding high-end hotels in Greater China that provide exceptional, unique experiences through their facilities, services, location and brand strength. Galaxy Macau, The New Palace of Asia, was recognized for delivering a distinctive five-star experience within royally inspired architecture and design.
?Delivering unsurpassed guest experiences of authentic Asian service quality matched with world class standards is at the heart of everything we do,? said Kevin Clayton, Chief Marketing Officer of Galaxy Entertainment Group (GEG), the parent company of Galaxy Macau resort and StarWorld Hotel Macau. ?These awards mean so much to us, because they come from the people who matter most ? our guests and those in the industry who recognize what it takes to succeed by delivering unforgettable leisure and entertainment experiences in a world class destination. This also recognizes our excellence in a very competitive leisure market, together with the dedication and hard work of our staff who bring our ?World Class, Asian Heart? service philosophy to life every day.?
Since GEG?s establishment, the Group has introduced several world-class leisure and entertainment projects with the goal of helping diversify Macau?s tourism and leisure sectors. True to its positioning as the first and only authentically Asian integrated destination resort in Macau, Galaxy Macau?s Phase 1 brought three of the region?s finest hotel brands to the market: Banyan Tree Hotels & Resorts, Okura Hotels & Resorts Worldwide and the five-star Galaxy Hotel. Phase 2, which is expected to open in mid-2015, will introduce two world-class hotels from Marriott International, including the first all-suite Ritz-Carlton and the largest JW Marriott. It will also widen the resort?s extensive dining and meeting offerings. Expansion plans for Phase 3 and Phase 4 are in final stages, and GEG is expected to invest another HK$50-60 billion in non-gaming facilities to provide even more extraordinary holiday experiences for travelers.
Set in the heart of Macau?s dynamic entertainment district, StarWorld Hotel is GEG?s first five-star hotel, combining world-class accommodation, entertainment, leisure and dining with ultra-high levels of personal service and Asian flair. StarWorld?s attention to detail has earned it a number of prestigious awards, including recognition as the ?Best Service Hotel of Asia? at the Golden Horse Award of China Hotel, and the hotel has won the title of ?Top Ten Glamorous Hotels of China? at the China Hotel Starlight Awards for five straight years.
For more information and news about Galaxy Macau and StarWorld Hotel, please visit www.galaxymacau.com and www.starworldmacau.com.