Crowne Plaza Changi Airport has been named “World’s Best Airport Hotel” as well as “Best Airport Hotel in Asia” for the second consecutive year at the 2016 Skytrax World Airport Awards, held at the Passenger Terminal EXPO in Cologne, Germany.
The 320-room hotel is set to expand with the launch of an additional 243 new rooms in Q2/Q3 of 2016.
Established in 1999 when Skytrax launched its first global Airport Customer Satisfaction Survey, the non-profit World Airport Awards are recognised as a global benchmark of excellence in the travel industry.
The 2016 awards for best airport hotels are based on nominations from travellers around the globe. They evaluate key performance indicators in guest satisfaction including overall experience, level of service, room and bathroom cleanliness, quality of food, leisure, fitness and spa facilities, comfort and accessibility to the airport.
General manager Sunshine Wong said: “This award is a recognition of our team’s hard work, dedication and commitment to delivering the highest service quality we have promised our guests.” According to Skytrax World Airport Awards: “Crowne Plaza Changi Airport clearly continues to impress and satisfy its guests by retaining this title in 2016, this time by a considerable margin”
Crowne Plaza Changi Airport is the only international brand hotel located within the immediate vicinity of Changi Airport.
WORLD’S BEST AIRPORT HOTELS IN 2016
1. Crowne Plaza Changi Airport
2. Regal Airport Hong Kong
3. Pullman Guangzhou Airport
4. Hilton Munich Airport
5. Sofitel Heathrow
6. Langham Place Beijing
7. Hilton Frankfurt Airport
8. Movenpick Hotel Bahrain
9. Fairmont Vancouver Airport
10. Grand Hyatt DFW