The Palace Hotel, a Luxury Collection Hotel in San Francisco announced Chadwick (Chad) Howard as the Director of Restaurants & Bars. Chad joined the Palace team in October 2014 as a Restaurant & Bar Manager. In his new role, Chad manages 82 associates, 3 managers and 1 manager in training.
He will oversee the operation of 3 iconic dining venues at the Palace Hotel; the 135 seat landmark Garden Court, the 40 seat GC Lounge and the famous 120 seat Pied Piper. He will also supervise In Room Dining for the 556 room luxury property. Chad began his career in hospitality with Starwood Hotels & Resorts in 2010 as a Front Desk agent at the Sheraton Wild Horse Pass. His attention to detail and commitment to service were immediately recognized and he quickly progressed to Complex Food & Beverage Supervisor. He then moved to the Westin Time Square in New York City as Restaurants & Bars Manager.
Within months of his arrival, the hotel extended Chad’s responsibilities to include a position as Business Development Manager. He successfully managed this dual assignment and in each of these Food & Beverage positions, Chad showed dedication to elevating service, increasing profitability, furthering education of his team and implementing successful and innovative promotions.
Chad continues this expertise at the Palace Hotel. He leads the hotel’s mixology initiative and works closely with the bartenders to expand the seasonal beverage programs. As the Director of Restaurants & Bars at the Palace Hotel he is focused on guest satisfaction, further developing dining venue activations and achieving Forbes 5 Star status. A graduate of Arizona State University Chad earned a Bachelors of Interdisciplinary Studies in Hospitality/Tourism and Communication with a Minor in Sociology.