Etihad’s sky-high concierges
Etihad Airways teams up with leading global concierge service provider Ten Group to serve the needs of guests travelling in… Read More »Etihad’s sky-high concierges
concierge service
The Tai Pan Club At Mandarin Oriental, Washington DC Announces New And Exclusive Offerings
Hong Kong, 8 April 2013 ? With luxurious hotel amenities and legendary service, the?Tai Pan Club?at?Mandarin Oriental, Washington D.C.?surrounds guests… Read More »The Tai Pan Club At Mandarin Oriental, Washington DC Announces New And Exclusive Offerings
Service Scripting and Authenticity: Insights for the Hospitality Industry
By:?Liana Victorino Ph.D., Alexander Bolinger Ph.D., and?Rohit Verma Ph.D.;?Cornell School of Hotel Administration;?17 Oct 2012 Customers in hotels and restaurants… Read More »Service Scripting and Authenticity: Insights for the Hospitality Industry
The Ritz-Carlton Hotel Company, L.L.C. Adds to Caribbean Presence with Exclusive Resort in Aruba
The Ritz-Carlton, Aruba: Set for 2013 opening The Ritz-Carlton Hotel Company, L.L.C. is pleased to unveil plans for The Ritz-Carlton,… Read More »The Ritz-Carlton Hotel Company, L.L.C. Adds to Caribbean Presence with Exclusive Resort in Aruba