Customers don?t forget ? But they will forgive
Mistakes Happen ? How Do Your Employees Respond? The hospitality industry sells ?experiences? rather than ?products.?? You may rent a… Read More »Customers don?t forget ? But they will forgive
Mistakes Happen ? How Do Your Employees Respond? The hospitality industry sells ?experiences? rather than ?products.?? You may rent a… Read More »Customers don?t forget ? But they will forgive